Ryze FAQ's

What is the Green light on the back of the watch?
The green light is used to measure your heart rate. If you have enabled automatic heart rate monitoring, the light will turn on periodically. To disab...
Tue, 17 Jan, 2023 at 12:06 PM
Why doesn’t the screen always turn on when I raise my wrist?
This is a feature that has been adapted to prevent the screen from turning on by accident, such as when you move your arms while asleep. To turn on t...
Tue, 17 Jan, 2023 at 12:05 PM
How do I initiate a Sport?
You can initiate a sport or exercise session using two methods described below. Via the App method: Open the App. Click on the ‘Exercise’ menu. Sele...
Tue, 17 Jan, 2023 at 12:00 PM
How do I update my weight setting in the App?
Start the App to go to the ‘Home’ page. Click ‘Body Weight’ to go to the “Weight” page where you can edit your weight; or Click on “My” page, click ...
Tue, 17 Jan, 2023 at 11:59 AM
How do I update the App?
Start the App and click ‘My > Check for Updates’ to go the Update page. ‘Check for Updates’ being marked with a little red dot indicates that a ne...
Tue, 17 Jan, 2023 at 11:58 AM
Where can I view my sport / exercise records in the App?
Open the App. Go to the Home page where you can view your last Exercise record. Click on the ‘Exercise’ card to view all of your sports training reco...
Tue, 17 Jan, 2023 at 11:57 AM
Where can I view my Health Data in the App?
You can view your health data in two ways: Method 1: Start the App and go to the Home menu where you can view your health data (Sleep, HR, BP, SpO2...
Tue, 17 Jan, 2023 at 11:56 AM
Can I change the Week start day?
     Yes, you can. Open the Ryze Connect App. Click ‘My > Settings > Preferences’ to change your setting. Then click ‘<’ on the top left corner...
Tue, 17 Jan, 2023 at 11:55 AM
Can I change the time system from 12-Hour to 24-Hour system?
Yes, you can. Open the Ryze Connect App. Click ‘My > Settings > Preferences’ to change your setting. Then click ‘<’ on the top left corner to...
Tue, 17 Jan, 2023 at 11:54 AM
Can I change the unit of measurement?
Yes, you can. Open the Ryze Connect App. Click ‘My > Settings > Preferences’ to change your setting. Then click ‘<’ on the top left corner to...
Tue, 17 Jan, 2023 at 11:53 AM