Ryze Troubleshooting

Why don’t I receive incoming call notifications on my smart watch?
Incoming call notification and call reject is supported on Ryze Evo, Ryze Flex and Ryze Elevate. Open the Ryze Connect App. Ensure that your smart ...
Tue, 17 Jan, 2023 at 12:07 PM
Why can’t I sync the sleep data? Why is the sleep data inaccurate?
Restart re-sync with your Ryze smartwatch with the Ryze Connect App. Ensure that you always wear the device when asleep; otherwise no sleep data wil...
Tue, 17 Jan, 2023 at 12:04 PM
Why does it take so long to synchronize data via Bluetooth? Why does data sync fail?
Make sure the Bluetooth connection on your Ryze smart watch is working. Please refer to the explanation in our other article here Swipe down on the ...
Tue, 17 Jan, 2023 at 11:50 AM
Why does the Bluetooth keep disconnecting?
Make sure the distance between the phone and smart watch does not exceed 7 m, otherwise the signal may be too weak. Make sure there is nothing betwe...
Tue, 17 Jan, 2023 at 11:46 AM